top of page

POLICIES & PROCEDURES

Customer Charter

ADR (Alternative Dispute Resolution) Provider

Business Insurance Details

  • Insurance Provider: Covea Insurance

  • Public Liability: £10M

  • Employers Liability: £10M

  • Our ADR provider is HEISS.

Customer Feedback & Complaints Procedure

TrustMark Registration Details

We are a TrustMark Registered Business.
Our scheme providers and registered trades are:

​

Scheme Providers:
• NAPIT
• Simply Certification

​

Registered Trades:
• Solar PV – NAPIT
• EESS – NAPIT
• Air Source Heat Pumps – NAPIT
• Loft Insulation – NAPIT
• Electric Storage Heaters – NAPIT
• Heating Controls – Simply Certification
• Room & Roof Insulation – Simply Certification

​

TRUSTMARK
TRUSTMARK INFO
bottom of page